A one‑page comparison for retail executives evaluating scalability, omnichannel depth, and TCO.
CxMPOS bridges the gap between fast‑moving SaaS POS and heavyweight enterprise suites—delivering enterprise‑grade workflows without enterprise drag.
| Capability | CxMPOS | Shopify POS | Lightspeed Retail | Oracle Xstore | SAP Customer Checkout |
|---|---|---|---|---|---|
| Architecture | Hybrid cloud (SQL Server + AWS DynamoDB) • .NET MAUI | SaaS cloud tied to Shopify | Cloud SaaS with local cache | Modular enterprise (store + HQ) | SAP cloud/on‑prem hybrid |
| Order Lifecycle | Full: drafts, recall, refunds/voids w/ reasons | Sales/returns/exchanges | Sales/returns/exchanges | Advanced omnichannel orchestration | Full w/ ERP linkage |
| Payments | Multi‑tender, multi‑currency, Nuvei, store credit, loyalty | Shopify Payments, limited tender mix | Lightspeed Payments, split tenders | Enterprise gateways, complex tenders | SAP payment adapters |
| Loyalty & Gift Cards | SocialAnnex + Shopify GC via GraphQL; multi‑program | Gift cards & basic loyalty (apps) | Loyalty integrations | Oracle Retail Loyalty | SAP Loyalty (CX) |
| Promotions | BXGY engine; item & order discounts; overrides | Promo codes; simple rules | Discount rules & customer groups | Advanced promo/price rules | SAP promo engine |
| Tax & Compliance | Dual taxes; product‑level flags; overrides | Auto tax API | Tax services integrations | Country fiscal packages | Global tax via SAP |
| Inventory & Multi‑Site | Real‑time site/terminal sync | Per‑location stock, limited inter‑store | Centralized multi‑store inventory | Enterprise item/location matrix | ERP‑driven inventory |
| Cash Reconciliation | Three‑count + variance tolerance (color coded) | Basic cash tracking | End‑of‑day counts | Enterprise till controls | ERP financial linkage |
| Security & Roles | Granular RBAC; feature‑level perms | Basic roles | Role‑based | Enterprise RBAC | SAP role hierarchy |
| Scale Envelope | ~5–500+ stores | 1–50 typical | 10–150 typical | 500–5000+ | 500–5000+ |
| Implementation | Medium: configure + sync | Fast: plug‑and‑play | Medium | Long, services‑heavy | Long, ERP‑centric |
| TCO Signal | Lower services than enterprise; own/operate infra | Low entry / recurring SaaS | Subscription + integrations | High license + SI | High license + SI |
Based on latest available pricing and industry estimates. Enterprise pricing varies significantly based on volume and customization.
| Cost Component | CxMPOS | Shopify POS | Lightspeed Retail | Oracle Xstore | SAP Customer Checkout |
|---|---|---|---|---|---|
| Monthly Terminal Fee | $100 | $89 POS Pro per location |
$119–$289 Depending on plan |
$150–$250 Est. per terminal |
$200–$350 Est. per terminal |
| Transaction Fees | $0 No transaction fees |
2.4%–2.7% + 0¢–30¢ per transaction |
2.6% + 10¢ Lightspeed Payments |
Negotiated Typically 2.0%–2.5% |
Negotiated Typically 1.9%–2.4% |
| Implementation Cost | $500–$2,000 Per store setup |
$500–$2,000 Self-service or basic |
$3,000–$8,000 Per location |
$50,000–$200,000 Multi-store deployment |
$100,000–$500,000 Enterprise deployment |
| Annual Support/Maintenance | Included In monthly fee |
Included In monthly fee |
Included In monthly fee |
18%–22% of license Annual maintenance |
20%–25% of license Annual maintenance |
| Hardware Cost (Est.) | $800–$1,500 Tablet + printer + scanner |
$1,300–$2,000 iPad + accessories |
$1,200–$2,500 iPad/Android + peripherals |
$2,000–$4,000 Enterprise-grade terminals |
$2,500–$5,000 SAP-certified hardware |
| Customization Cost | Moderate SQL/.NET development |
Limited App marketplace only |
Moderate API + apps |
High Requires SI partner |
Very High SAP consultants required |
| 3-Year TCO (50 Terminals) | $180,000 $100 × 50 × 36 months |
$160,200–$300,000 Fees + transaction costs |
$214,200–$520,200 Subscription + fees |
$320,000–$600,000 License + maint. + SI |
$460,000–$900,000 License + maint. + SI |
Notes: CxMPOS pricing is $100/terminal/month with no transaction fees. Shopify and Lightspeed pricing based on publicly available rates as of 2024-2025. Oracle and SAP pricing estimated based on industry benchmarks for mid-market and enterprise deployments; actual costs vary significantly based on volume, customization, and SI partner rates. Transaction fee estimates assume 2.5% average across competitors. 3-Year TCO calculation for CxMPOS includes only monthly fees; competitors include estimated implementation, transaction fees (assumes $500K annual sales/terminal), and maintenance costs.