Cybex Retail AI
Date: _______________
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Cybex Retail AI Platform

Comprehensive Enterprise Solution Implementation Proposal

Executive Summary

Cybex Retail AI proposes the implementation of our comprehensive Enterprise Retail AI Platform, a unified solution that transforms every aspect of your retail operations through advanced artificial intelligence and machine learning. This proposal presents our complete suite of applications designed to work seamlessly together on the Cybex Retail AI Data Platform.

Traditional retail systems operate in silos, with disconnected applications for sales analysis, customer management, merchandising, and allocation. This fragmentation leads to inconsistent data, duplicated efforts, and missed opportunities. The Cybex platform unifies all these capabilities in a single, integrated environment where data flows freely, insights compound, and AI models continuously learn from each other.

Platform-Wide Value Delivered

  • Unified data platform eliminates silos and ensures single source of truth
  • Integrated AI models that learn across all applications for superior insights
  • 15-25% increase in operational efficiency through automation and optimization
  • 20-35% reduction in inventory costs through intelligent planning and allocation
  • 10-20% improvement in customer lifetime value through personalized engagement
  • Real-time visibility across all operations from a single platform

The Cybex Retail AI Platform

Our platform consists of eight core applications, all built on the same data foundation and sharing AI capabilities:

1. Sales Audit Application

Ensure revenue accuracy and data integrity with AI-powered anomaly detection and automated reconciliation.

  • Automated transaction validation
  • Real-time fraud detection
  • Revenue assurance analytics
  • Exception management

2. CRM & Loyalty Application

Transform customer engagement with AI-driven segmentation, personalized campaigns, and predictive analytics.

  • Dynamic customer segmentation
  • Personalized marketing campaigns
  • Market basket analysis
  • Customer lifetime value prediction

3. Merchandising & Replenishment

Optimize inventory with automated demand forecasting and intelligent replenishment recommendations.

  • AI-powered demand forecasting
  • Automated replenishment rules
  • Parameter-based optimization
  • Inventory productivity analytics

4. Assortment Planning

Build optimal product mix with AI-driven breadth and depth analysis, trend forecasting, and localized strategies.

  • Breadth & depth optimization
  • Trend forecasting & data mining
  • Whitespace identification
  • Cannibalization analysis

5. WMS & Allocation

Maximize sell-through with AI-optimized allocation and distribution strategies at the SKU-location level.

  • Automated allocation rules
  • Location-level optimization
  • Initial & replenishment allocation
  • Distribution center management

6. Shopify & Omnichannel Analytics

Unify store and e-commerce data for comprehensive omnichannel visibility and performance analysis.

  • Unified store + Shopify analytics
  • Cross-channel customer behavior
  • Omnichannel KPI tracking
  • Channel optimization insights

7. Retail Analytics

Transform data into decisions with unified analytics, predictive models, and real-time dashboards.

  • Unified performance dashboards
  • Predictive analytics & forecasting
  • Prescriptive insights & recommendations
  • Self-service analytics tools

8. AI Data Hub

Unify all retail data sources into a single, AI-ready platform that powers every application.

  • Universal data integration
  • Unified data model
  • AI-powered data quality
  • Security & governance

Implementation Packages

We offer flexible implementation options to meet your specific needs and budget:

Required Foundation Applications

Every Cybex deployment includes two foundational applications that are required for all deployments:

  • Retail Analytics (Required) – Real-time dashboards and insights across all applications
  • AI Data Hub (Required) – Unified data foundation that integrates all retail data sources

Minimum Deployment Requirement: 3 AI applications minimum. Retail Analytics and AI Data Hub are required for every deployment, plus at least 1 additional operational application of your choice.

Option 1: Complete Enterprise Platform

Full implementation of all eight applications for comprehensive end-to-end retail AI capabilities.

Includes: AI Data Hub + Retail Analytics + all 6 operational applications

Best For: Organizations ready to transform all aspects of retail operations simultaneously.

Timeline: 90-120 days for complete deployment

Option 2: Phased Implementation

Deploy applications in strategic phases, starting with the required foundation and expanding over time.

Includes: AI Data Hub + Retail Analytics deployed in Phase 1, then add operational applications incrementally

Best For: Organizations wanting to minimize risk and demonstrate value incrementally.

Timeline: 30 days per application, staggered over 6-12 months

Option 3: Custom Application Selection

Choose specific operational applications that address your most critical business needs.

Includes: AI Data Hub + Retail Analytics (required) + minimum 1 operational application of your choice

Best For: Organizations with focused priorities or budget constraints.

Timeline: 60-90 days for minimum 3-application deployment

Investment Summary

Pricing is based on a modular approach, allowing you to select the applications that best fit your needs. We offer two flexible licensing models to suit your organization's preferences.

Note: All pricing is in US dollars (USD).

Flexible Licensing Options

Choose the licensing model that best fits your organization:

Option 1: Perpetual License Purchase

  • $1,500 per user license
  • One-time purchase, perpetual ownership
  • 15% annual support plan ($225/user/year)
  • On-premise or Microsoft Azure deployment

Option 2: Annual Subscription

  • $960 per user per year
  • $80/user/month billed annually (prepaid)
  • Includes all platform updates
  • On-premise or Microsoft Azure deployment

Note: Both licensing options include the same features, functionality, and deployment options. Deployment and professional services pricing remains the same regardless of licensing model chosen.

Individual Application Pricing - Perpetual License Model

Based on $1,500 per user perpetual license + 15% annual support plan

Application User Licenses (6 users) Implementation (30 days) Total Investment Annual Support (15%)
Sales Audit $9,000 $36,000 $45,000 $1,350/year
CRM & Loyalty $9,000 $36,000 $45,000 $1,350/year
Merchandising & Replenishment $9,000 $36,000 $45,000 $1,350/year
Assortment Planning $9,000 $36,000 $45,000 $1,350/year
WMS & Allocation $9,000 $36,000 $45,000 $1,350/year
Shopify & Omnichannel $9,000 $36,000 $45,000 $1,350/year
Retail Analytics $9,000 $36,000 $45,000 $1,350/year
AI Data Hub $9,000 $36,000 $45,000 $1,350/year

Minimum Deployment Requirement: A minimum of 3 AI applications is required for every deployment. Retail Analytics and AI Data Hub are mandatory foundation applications. Choose at least 1 additional operational application from: Sales Audit, CRM & Loyalty, Merchandising & Replenishment, Assortment Planning, WMS & Allocation, or Shopify & Omnichannel Analytics.

Individual Application Pricing - Annual Subscription Model

Based on $960 per user per year ($80/user/month, prepaid annually) - includes all platform updates

Application Annual Subscription (6 users) Implementation (30 days) Year 1 Total Recurring Annual Cost
Sales Audit $5,760 $36,000 $41,760 $5,760/year
CRM & Loyalty $5,760 $36,000 $41,760 $5,760/year
Merchandising & Replenishment $5,760 $36,000 $41,760 $5,760/year
Assortment Planning $5,760 $36,000 $41,760 $5,760/year
WMS & Allocation $5,760 $36,000 $41,760 $5,760/year
Shopify & Omnichannel $5,760 $36,000 $41,760 $5,760/year
Retail Analytics $5,760 $36,000 $41,760 $5,760/year
AI Data Hub $5,760 $36,000 $41,760 $5,760/year

Package Pricing - Perpetual License (Volume Discounts Applied)

Note: All packages include the required AI Data Hub and Retail Analytics applications.

Package Applications Included User Licenses Implementation Total Investment
Minimum Starter Bundle AI Data Hub + Retail Analytics + 1 operational app $27,000 $99,000 $126,000 (Save $9,000)
5-Application Bundle Required foundation + 3 operational apps $45,000 $180,000 $198,000 (Save $27,000)
6-Application Bundle Required foundation + 4 operational apps $54,000 $216,000 $230,000 (Save $40,000)
Complete Enterprise Platform Required foundation + all 6 operational apps $72,000 $288,000 $300,000 (Save $60,000)

Annual Maintenance: 15% of license investment, includes platform updates, model retraining, technical support, and feature enhancements.

Package Pricing - Annual Subscription (Volume Discounts Applied)

Note: All packages include the required AI Data Hub and Retail Analytics applications. Subscription includes all platform updates.

Package Applications Included Annual Subscription Implementation Year 1 Total Recurring Annual
Minimum Starter Bundle AI Data Hub + Retail Analytics + 1 operational app $17,280 $99,000 $116,280 (Save $9,000) $17,280/year
5-Application Bundle Required foundation + 3 operational apps $28,800 $180,000 $181,800 (Save $27,000) $28,800/year
6-Application Bundle Required foundation + 4 operational apps $34,560 $216,000 $210,560 (Save $40,000) $34,560/year
Complete Enterprise Platform Required foundation + all 6 operational apps $46,080 $288,000 $274,080 (Save $60,000) $46,080/year

Subscription Includes: All platform updates and model retraining. Support and customization services available separately (see below).

Additional Professional Services & Support

Optional support and professional services available on-demand for both licensing models:

Service Type Description Pricing
Support Package - Small 10 support cases per period, includes technical assistance, troubleshooting, and platform guidance $1,000
Support Package - Medium 50 support cases per period, includes technical assistance, troubleshooting, and platform guidance $4,000
Custom Development & Special Projects Customization, integration work, special feature development, and consulting services $1,200/day

Support packages are available on a prepaid basis. Custom development services are billed based on actual time spent.

Client Requirements: Client provides Microsoft SQL Server 2025 license and infrastructure (on-premise or cloud). Cybex provides technical specifications and configuration guidance.

Implementation Timeline

Our proven implementation methodology ensures rapid deployment with minimal disruption:

Per-Application Timeline (30 Days)

Phase 1: Data Integration & Setup (Days 1-10)

Connect data sources, configure platform, establish data pipelines, validate data quality, and set up user accounts.

Phase 2: Model Training & Configuration (Days 11-20)

Train AI models on historical data, configure business rules, customize dashboards, and conduct initial testing.

Phase 3: Deployment & Training (Days 21-30)

Go-live with production deployment, comprehensive user training, validation testing, and knowledge transfer.

Multi-Application Timeline

Unified Platform Benefits

When applications are implemented together on the Cybex platform, you gain exponential value:

Data Synergy

AI Intelligence Amplification

Operational Efficiency

Terms & Conditions

Our Recommendation

For maximum value and fastest ROI, we recommend the Complete Enterprise Platform deployment with the following sequencing:

Optimal Implementation Sequence (120-Day Timeline)

  1. Month 1 (Days 1-30): AI Data Hub + Sales Audit
    • Establish unified data foundation and platform infrastructure
    • Ensure data integrity and quality across all sources
    • Create baseline for all subsequent applications
  2. Month 2 (Days 31-60): Shopify Omnichannel + Retail Analytics
    • Unify all channel data for complete visibility
    • Enable real-time analytics and dashboards
    • Establish enterprise-wide reporting foundation
  3. Month 3 (Days 61-90): CRM & Loyalty + Merchandising & Replenishment
    • Launch customer engagement optimization
    • Enable intelligent inventory management
    • Start seeing immediate operational improvements
  4. Month 4 (Days 91-120): Assortment Planning + WMS & Allocation
    • Complete strategic planning capabilities
    • Optimize product mix and distribution
    • Achieve full end-to-end retail AI platform

Complete Platform Investment Options

Perpetual License Option

Year 1 Investment: $310,800

Annual Maintenance: $10,800/year

3-Year Total: $332,400

Includes: All 8 applications, 48 perpetual licenses (6 per app), 120-day implementation, 128 hours training, first year maintenance

Annual Subscription Option

Year 1 Investment: $274,080

Annual Renewal: $46,080/year

3-Year Total: $366,240

Includes: All 8 applications, 48 user subscriptions (6 per app), 120-day implementation, 128 hours training, all platform updates (support available separately)

Note: Both options include identical features, functionality, and deployment options. Choose based on your organization's preference for capital investment vs. operational expense structure.

Next Steps

To proceed with this implementation:

  1. Review & Selection: Review this proposal with your leadership team and select your preferred package and licensing model (perpetual vs. subscription)
  2. Deployment Decision: Choose your preferred deployment option (on-premise or Microsoft Azure)
  3. Technical Discovery: Schedule technical deep-dive to confirm system requirements and integration points
  4. Strategy Workshop: Conduct half-day workshop to align on business objectives and success criteria
  5. Contract Execution: Execute Master Services Agreement and Statement of Work
  6. Project Kickoff: Launch implementation with dedicated Cybex team

We look forward to partnering with you to transform your retail operations with the power of AI.

Cybex Retail AI

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Date: _______________

Client Acceptance

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