AI-powered analytics for every retail function
Raw data into actionable intelligence — allocation, merchandising, sales audit, CRM, assortment planning, and POS. One platform, unified semantics, production-ready analytics.
How Insights work
Cybex Insights is a three-stage pipeline: curated dataset creation from your conformed warehouse, AI-feature generation for the decisions you care about, and delivery into dashboards, alerts, or downstream models. No rip-and-replace of existing BI — insights sit on top of what you already run.
Curate datasets
Data contracts · SLAs
Conformed dimensions (Style, SKU, Site, Calendar) and fact tables with data quality checks, lineage, and freshness SLAs. Trusted data before anything else.
Generate features
SiteIX · SizeIX · WoS · Elasticities
AI feature layer on top of warehouse — curated signals like weeks of supply, size indexes, price elasticities, and product embeddings. Plug directly into decision models.
Deliver outcomes
Dashboards · Alerts · APIs
Insights surfaced where decisions happen — merchandising dashboards, operational alerts, and feature APIs for your allocation, pricing, and forecasting systems.
Insights by application module
Each Cybex application ships with purpose-built insights. Together they form a unified analytical layer across the retail operating model.
Allocation & Replenishment
Demand-weighted store allocation, service-level-aware reorder, exception-based exception queues. Move inventory to where it actually sells.
- Store cluster performance
- Size curve deviation
- Transfer optimisation
Merchandising & Buying
Assortment gap analysis, white space identification, range architecture. Turn buying from intuition into a data-grounded discipline.
- ABC product segmentation
- Sell-through forecasting
- Markdown timing
Sales Audit
Transaction anomaly detection, revenue assurance, and downstream data integrity. Clean data for every system that depends on it.
- Discount & override abuse
- Return pattern analysis
- Payment reconciliation
CRM & Loyalty
RFM segmentation, lifetime value modeling, and campaign attribution. Understand customers at the behavioural level, not just the transactional.
- Churn prediction
- Next-best-offer
- Cohort retention curves
Store Operations
Customer traffic forecasting, staffing optimisation, and store performance benchmarking. Align labour to demand, hour by hour.
- Traffic by day-part
- Labour hours modelling
- Conversion analytics
POS & Omnichannel
Real-time basket intelligence, tender mix optimisation, and omnichannel attribution. The POS becomes a decision source, not just a receipt printer.
- Basket affinity
- Loyalty tender mix
- Cross-channel attribution
Insights across retail AI topics
Beyond module-level analytics, Cybex generates cross-functional insights for the strategic questions leadership is actually asking.
Demand sensing
Multi-horizon forecasting that decomposes trend, seasonality, promotional lift, and new-product noise — feeding allocation, replenishment, and assortment planning.
Margin optimisation
Integrated view of pricing, markdown, product mix, and channel margins — with the diagnostic tooling to identify where margin is leaking and why.
Working capital efficiency
Turn velocity, cash cycle, and inventory productivity analytics — the trade-offs between service levels and capital deployed, made visible.
Advanced insight capabilities
The Cybex AI feature layer powers these advanced capabilities — delivered where and when the business needs them.
Predictive
- Demand forecasting at SKU-site-week granularity
- Price elasticity by category and customer segment
- Style lifecycle curves with markdown timing
- Traffic and conversion forecasts by day-part
- Customer lifetime value and churn risk
Prescriptive
- Optimal allocation quantities by store cluster
- Recommended reorder timing and depth
- Markdown cadence to maximise aggregate margin
- Staffing schedules aligned to traffic forecasts
- Next-best-offer recommendations per customer