Live today
Every item below is in daily use by store, distribution or head-office staff. Nothing on this page is a prototype.
Point of sale and payments
Windows and mobile POS across the chain with integrated card payments, loyalty points, gift cards and a dedicated kiosk tablet.
- Integrated payment processor
- Loyalty provider swapped in eight days, no store change
- Web orders imported to the same order book
Merchandising and planning
Product information management with the size matrix drill, style cards with size-family consolidation, the monthly merchandise plan with open-to-buy from open orders.
- Suggested purchase orders
- Direct-to-store souvenir buying
- Blank and private label product options
Allocation and distribution
Store stock planner, store-to-store rebalancing with five dialog parameters, DC flow and labour productivity, replenishment lanes to every store.
- Two distribution centres
- Twenty-two-template Distribution Centre series
- User guide behind every Note button
Sales audit and finance
Audit fact loaded nightly with exception flags, cash-out variances, tender reconciliation and a general-ledger journal.
- Cashier, terminal and store exception rates
- Weekly margin bridge from full retail to net
- Web sites audited beside stores
E-commerce and channels
Shopify order and product download to the cloud database, web order import, omnichannel product availability with a web floor.
- Online sales sites in the audit
- Product availability with minimum on hand
Data platform and insights
Thirty-plus governed datasets, a feature store of site, size and season indices, static executive insights refreshed nightly and a dynamic insights engine with sixteen briefs.
- DC productivity, allocation, size curves, white space, audit exceptions generated this quarter
How it is delivered
Stages, each invoiced on project days and consulting days at one blended rate, each ending with something in production. The retailer's team works alongside Cybex and keeps the code.
- Six people at Cybex, three with more than twenty years
- Test server mirrors production; nothing goes live without a script the retailer runs
- Every dataset, template and application documented for power users
- No per-user licence, no renewal cliff